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Q: Game install or update stuck in downloading. How to fix?
A: Open "iTunes Store" application, tap on "More...", then "Downloads" and look for stuck downloads there. Delete all the downloads in progress and then try install or update game again.
Q: I forgot password for my account. How to restore it?
A: We have no access to your account. Please contact Apple support to resolve all issues with accounts and passwords.
Q: The game is stuck. I can not play it nor delete it. What to do?
A: Try to turn your device off and back on. Refer Apple guide to know how to restart the device.
If you still have a problems or questions please contact us.